Wednesday, 02 May 2007
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I do not suffer fools gladly.
And there is nothing that withers my mood as quickly as having to suffer fools on the phone. I am anti-social.
I.e., what I heard on the phone five minutes ago: "I just got an e-mail inviting me to register for your event, but I clicked the link to go to your website and it just took me to your website. It didn't register me."
Me: "Well, why don't you click the 'register' link on the website and register that way?"
Him: "Oh, ok. I think I get it now."
And yesterday, this idiot girl called, asking about our "conference on the 17th".
Me: "Our job fair is on the 4th."
Her: "No, it's on the 17th."
Me: "It's this Friday. It's on the 4th."
Her: "I SAW YOUR WEBSITE AND IT'S ON THE 17TH. ARE YOU NOT LISTENING TO ME? CAN'T YOU HEAR ME?" Me: "Umm, are you sure you have the right number? I'm talking about the Asian Diversity Career Expo on the 4th." Her: "NO! YOUR EVENT IS ON THE 17TH!!!" *CLICK*
Five minutes later, "Hi, I'm calling about your event on the 17th."
Me (sweetly): "Did we get disconnected earlier?"
Her: "Oh, yeah, sorry about that. So, I wanna know about your event on the 17th. I see it on your website."
Me: (giving up) "All right. What exactly does it say?"
Her: (reads off description of event on our community events calendar, hosted and run by DIFFERENT ORGANIZATIONS.)
Me: (trying to think of an answer that doesn't sound completely patronizing) "Actually, that event's called the AWIB's annual conference because it is run by AWIB, which is a different organization. That's not our event."
Her: "Oh. Okay, where's this event?"
Me: "I think AWIB gave that information in the calendar, but check their website. It's AWIB.org."
Her: "Say it more slowly."
Me: (increasingly sure that I am being Punk'd) "A...W...I...B.org."
Her: "A...W...what was it again?"
Me: : "A...........W.............I...........B...............org."
Her: "Okay. Are you sure this is accurate?"
Me: "YES."
Her: "Great. Now, who is the contact person for this organization?"
Me: (actually, I do have a contact person at AWIB, but hell if I'm giving it to her) "I don't know. It's not our event, we're just posting it on our website as a courtesy."
Her: "How much is the event?"
Me: "It's not our event, so I wouldn't know."
Her: "Can I get some kind of discount to this event?"
It should be clear to all that I cannot work in any job that involves interacting with people. I don't have the temperament for it.
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Comments (2)
haha for the other girl... i'd like to see her come into a job fair without a resume and ask that question to potential employers. i'd guess the "we are so not hiring this candidate" sign would flash on pretty quickly.
Hee. Actually, I am a bit of a bitch on the phone. I'm supposed to be answering it like, "Good afternoon, thank you for calling ADI" in a "how can I help you" tone, but after a couple of calls like this, my tone makes everything I say sound more like "WHAT THE HELL DO YOU WANT NOW?"
Anyway, hope things are going well with you. :D